As with any case, evidence is crucial. Photos of injuries when they occur and heal over time are often much more effective in explaining injuries to a jury than talking or writing about those same injuries. Photos of a dangerous condition or object that caused an injury are also crucial. Medical records are essential in understanding the extent of an injury. Documentation of concerns in writing before an incident occurs can be very important in a case. It is always best to document communications in writing but if a phone call or in person conversation does occur, following up with an email regarding your understanding is a simple way to then write down what was discussed.