An attorney grievance complaint in New York should always be taken seriously, but not every complaint results in discipline.
Many complaints are resolved at an early stage and dismissed after initial review if there is insufficient evidence of a violation of the New York Rules of Professional Conduct. However, other matters may proceed to a formal investigation or disciplinary hearing depending on the facts of the case.
The seriousness of the matter depends on the allegations, supporting documentation, and the attorney’s response to the grievance.